GreenOnline helps consumers cancel subscriptions easily and supports companies with switching, retention and cancellation journeys.
Trusted by, among others
Cancel VriendenLoterij? Cancel your Ominimo car insurance? Cancel your UNHCR donation? Many organisations make signing up easy, but create barriers the moment a customer wants to leave. GreenOnline gives consumers one clear place to cancel quickly, safely and transparently.
GreenOnline supports companies with tools, actions and data to improve retention, optimise the sales flow and remove friction at exactly the right moment in the customer journey.
By offering to cancel the old policy free of charge, insurers can achieve around 5% higher conversion.
These are GreenOnline’s main tools: the Cancellation Widget, In-App Cancellation, the Call Banner and Vera.
Let new customers cancel their old contract directly on your website. This removes an important barrier in the switching process and reduces drop-off in the funnel.
Connect to the API platform for larger volumes and support cancellations in apps, online, by phone, via SMS or through other messaging services.
Offer a fast call option during the cancellation flow so customers reach the right retention or service desk before the cancellation becomes final.
Vera is Opzeggen.nl’s AI cancellation assistant. Via WhatsApp, Vera helps consumers step by step with cancelling their subscriptions.
Vera is the first AI cancellation assistant on WhatsApp.
GreenOnline continues to innovate and is the first and only party to send all cancellations by registered delivery at very low rates. Including legally valid proof of receipt and free legal help in case of issues.
This is how a cancellation service can truly contribute to convenience for consumers.
Vera is Opzeggen.nl’s AI cancellation assistant that helps consumers with cancelling via WhatsApp. Consumers can ask Vera for information about how to cancel directly with organisations. This is often much easier than searching for the often hidden options to cancel directly. And if you want even more convenience and certainty as a consumer, Vera can also send the cancellation by recorded delivery to the organisation for only €3.95. Including legally valid proof of receipt by the organisation. Cancelling really can be that easy.
Whether you have questions about features, want to schedule a demo or would like to discuss integrations: GreenOnline is happy to help.
Transparency should be central to any reliable service. We are proud of our service and therefore happy to step forward publicly.
